Privacy Policy
Last Updated: February 15, 2025
At Gyxton, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you use our investment education services. We believe transparency builds trust, and we're committed to being clear about our practices.
Information We Collect
When you engage with our investment education programs, we collect information that helps us provide better learning experiences. This includes details you provide directly and information we gather about how you use our services.
Personal Information You Provide
- Contact details like your name, email address, and phone number
- Professional information including your investment experience level
- Learning preferences and educational goals
- Payment information for program enrollment
- Communications you send us through our contact forms or support channels
Information We Collect Automatically
Our website and learning platform automatically collect certain information to improve your experience and help us understand how our services are used.
- Device information and browser type
- IP address and approximate location
- Pages visited and time spent on our site
- Learning progress and module completion rates
How We Use Your Information
Your information helps us deliver quality investment education and improve our services. We use it to personalize your learning experience and communicate with you about your progress.
Educational Services
- Providing access to learning materials
- Tracking your progress through programs
- Customizing content to your experience level
- Sending program updates and reminders
Service Improvement
- Analyzing learning patterns and outcomes
- Improving our educational content
- Developing new learning tools
- Ensuring platform security and functionality
Important Notice About Financial Information
We never collect or store your actual investment account information, trading passwords, or financial account details. Our educational programs focus on teaching concepts and strategies, not managing your money directly.
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share certain information in specific circumstances to provide our services or comply with legal requirements.
Service Providers
We work with trusted partners who help us deliver our educational services. These include payment processors, email service providers, and learning management system vendors. They only access information necessary to perform their specific functions.
Legal Requirements
We may disclose information when required by Canadian law, court orders, or government regulations. This includes compliance with financial education regulations and responding to lawful requests from authorities.
Data Storage and Security
Protecting your information is a priority. We use industry-standard security measures to safeguard your data and regularly review our practices to maintain high security standards.
Security Measures We Employ
- Encrypted data transmission and storage
- Regular security audits and updates
- Limited access controls for staff
- Secure backup and recovery systems
Data Retention
We keep your information for as long as necessary to provide our educational services and meet legal requirements. Student records are typically retained for seven years after program completion, while general account information may be kept for three years after your last interaction with us.
Your Privacy Rights
As a Canadian resident, you have specific rights regarding your personal information under privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Access and Correction
You can request to see what personal information we have about you and ask us to correct any inaccuracies. We'll respond to these requests within 30 days.
Account Management
You can update your preferences, opt out of non-essential communications, or request account deletion through your student portal or by contacting us directly.
Making Privacy Requests
To exercise your privacy rights, send a written request to our privacy officer at [email protected]. Include your full name, contact information, and specific details about your request. We may need to verify your identity before processing certain requests.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how you interact with our content.
Types of Cookies We Use
- Essential cookies that enable basic website functionality
- Analytics cookies that help us improve our site
- Preference cookies that remember your settings
- Marketing cookies for relevant content recommendations
You can control cookie settings through your browser preferences, though disabling certain cookies may limit some site functionality.
Third-Party Links and Services
Our educational materials may include links to external websites, financial news sources, or investment platforms for reference purposes. These third-party sites have their own privacy policies, and we're not responsible for their practices.
Educational Resources
When we link to external resources like financial news sites, market data providers, or regulatory websites, we choose reputable sources. However, you should review their privacy policies before providing any personal information.
International Data Transfers
While we primarily operate within Canada, some of our service providers may store or process data in other countries. When this happens, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.
Cross-Border Protections
Any international transfers are governed by contracts that require the same level of protection as Canadian privacy law. We only work with providers who meet our security and privacy standards.
Changes to This Privacy Policy
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active students via email and post the updated policy on our website with a new effective date.
Staying Informed
We recommend reviewing this policy periodically, especially if you're an active student or subscriber. Material changes will be communicated at least 30 days before they take effect, giving you time to understand how they might affect you.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, please reach out to us:
Email: [email protected]
Phone: +1 (506) 633-8885
Mail: Gyxton Privacy Officer
1414 King St E Unit 7
Courtice, ON L1E 3B4
Canada